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January 22nd, 2023 08:00

Built-In Microphone Array Intel Smart Sound Technology - Noise Cancellation issue

Inspiron 14 5420

Inspiron 14 5420

Hi Team,

If i set the Noise cancellation as Off in my microphone settings, we are unable to still hear the background noise/ high pitched voice from my Laptop.

 

Example: I am on a Skype or Google meet call. I wanted to play a music from my mobile in the call which will be captured from Laptop's Microphone. But, people on the other side do not hear that inspite of setting Noise cancellation to Off. The same with High Pitched sounds as well.

Request you to urgently let me know what the solution isfor this as i take music and my instrument sounds are not heard to the other person.

 

Thanks

Sumathy

Moderator

 • 

17.8K Posts

January 26th, 2023 04:00

Sumathy-sapthaswara,

Click the Get Help Now Icon to the right of this thread for resolving the issue.

September 17th, 2023 12:34

would be interested to know if you got this sorted as I have spent weeks on help support and not got it sorted

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