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August 27th, 2021 20:00

Can't access an article

Hello,

My Dell G7 7588 has been freezing constantly as of late. It freezes even at 50C temp. I tried to browse articles in this forum to see what I can do to solve the issue.

I found this article (https://www.dell.com/support/kbdoc/en-us/000124640) but apparently I don't have the permissions to open it.

Can someone give me permissions to the article or at least give me the contents of the page so that I see what I can do?

Community Manager

 • 

56.9K Posts

August 28th, 2021 06:00

That article has been retired. Below is the updated Dell YouTube and other article.

Dell G-Series and Inspiron Gaming systems with FPS drop or CPU clock dropping when playing games or 3D applications

5 Practitioner

 • 

2.4K Posts

August 28th, 2021 09:00

Follow the Articel which Chris Has shared. 

Please share more info about the issue. 

Specs ? 

what does Task manager show while the issue happens , processor CPU usages 

Reliability monitor 

Even viewer

 

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