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July 23rd, 2022 10:00

Inspiron 7306 2 in 1 fuzzy screen/ flickers

Inspiron 7306 2-in-1

Inspiron 7306 2-in-1

Hi,

Without any physical damage, i see some lines in my screen which goes on and off and sometimes it gives a fuzzy looks to my screen. Tried all options available in Dell support site and  non worked. Noticed a thing on the display adapter driver -Intel(R) Iris(R) Xe Graphics. I have updated it to latest version as advised by Support assistant. When I run test via Support assistant only this Video Card test getting cancelled and not able diagostics-cancelled.pngwindows-flicker-screen.jpg to see the result of this driver Intel(R) Iris(R) Xe Graphics.

10 Elder

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23.4K Posts

July 23rd, 2022 10:00

That means the screen needs to be replaced.

If the system is under warranty, contact Dell for a warranty replacement of the display panel (they'll want the images you've captured).

If the system is out of warranty, one source of Dell OEM parts:

https://www.parts-people.com/index.php?action=search&search=inspiron+7306+LCD

 

July 23rd, 2022 10:00

Hi,

Thanks for the reply. Yes., I just did LCD BIST test and i could see come color screens along with vertical lines. Its stil there WhatsApp Image 2022-07-23 at 10.57.45 PM (3).jpegWhatsApp Image 2022-07-23 at 10.57.45 PM (2).jpegWhatsApp Image 2022-07-23 at 10.57.45 PM.jpeg

10 Elder

 • 

23.4K Posts

July 23rd, 2022 10:00

First, run a screen diagnostic outside of Windows.  Power on, holding the D key until the screen self-test initiates.  Does the fault show on the test screens?

July 23rd, 2022 11:00

Thanks. Let me get in touch with them. 

July 26th, 2022 00:00

Thanks @ejn63  As suggested by you, I reached out to my DELL support, My system is under warranty and  got my LCD replaced. Its crystal clear now

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