Start a Conversation

Unsolved

SS

2 Posts

14312

March 7th, 2019 00:00

Inspiron G3 15-3579, charging port issue?

Hi, I m having problem with the charger or charging port. The problem: When i plug in charger, it keeps being connected / disconnected. In windows i can see that icon for battery changes every few seconds from "on battery" to "charging". Since there is power plan chosen, backlight is being turned down and up... - also led near charging port keeps being turned on and off (indicating charging state) What I have so far tried: Using 2nd charger (130W charger for dell dock wd15) - did not helped Using 3rd charger (130W charger for dell dock wd15) - same result, but the blue ring led at the end of the charging cable turned off, and charger seems to be dead (after unpluging from ac, and pluging back it glows on blue again...) Updating bios - same result What is awkward: Charging with the original charger another laptop - works fine there. Turning off laptop and leaving it charge like that works without problems. For me it looks like problem with mobo. Any advice ?

November 2nd, 2019 16:00

Thank you for your help! It solved my problem! But you don't have to boot into bios to change battery charging mode. You can do it from the Dell Power application.

The most important thing is that you have to shut down the notebook after altering to standard mode. If you restart your PC without shutting it down the problem will continue. You should plug out the AC Cable firstly and then shut down the pc and turn on the pc and after login completed plug in the charge cable. You will see it will charge. You can plug out and plug in to test its functionality. It won't stop charging after replug in. 

1 Message

January 19th, 2020 06:00

Just wait for your battery to go 100% then you can play games without the battery issue. It worked for me

No Events found!

Top