Unsolved
1 Rookie
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3 Posts
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137
August 21st, 2025 06:03
Laptop audio jack not working
My audio jack stopped detecting earphones and now only plays sound through the speakers. I’ve read many threads on this, removed and reinstalled the audio drivers, and updated them, but none of these solutions have worked. Do you have any other suggestions?
Laptop: Dell g15 5511
OS: Windows 11 Pro 24h2
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DELL-Jesse L
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August 21st, 2025 07:08
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GauravSyst
2 Intern
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279 Posts
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August 21st, 2025 07:40
Well Please let us know that there is any sort of physical damage on the audio jack area. May be your laptop fall down and it might damage the area or loses the area audio jack of your laptop. or you can try the different earphone or headphone and check if the issue is still or not.
Poindexter01
1 Rookie
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3 Posts
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August 21st, 2025 07:44
@GauravSyst I just discovered that my headphones only work on my laptop if I plug them in before turning it on. If I unplug and plug them back in, the headphones stay silent and the sound plays through the laptop speakers instead.
ParasKPatel
1 Rookie
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1 Message
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August 22nd, 2025 00:35
@Poindexter01 Same issue here on multiple Dell laptops.
GauravSyst
2 Intern
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279 Posts
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August 25th, 2025 10:12
@Poindexter01 Well Some laptops let you set jack behavior (e.g., “headphones” vs “line out”) in the audio manager. If it’s misconfigured, the system won’t auto-switch. So I will suggest you to check that by Open the Realtek Audio Console (or whatever audio manager you have) and see if there’s a jack detection option that got disabled.