Please help, my laptop is not booting up. I want to format but are not sure how to do this when not booting. I am able to access the boot menu (f12) but I am not having any luck from here
Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery).
NOTE: For Dell laptops that have a nonremovable battery, see the Dell knowledge base article
How to reset Real Time Clock (RTC).
For Dell laptops with removable batteries, see the
User Guide for your Dell laptop for step-by-step instructions to safely remove the battery.
ejn63
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31.2K Posts
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April 6th, 2023 03:00
https://www.dell.com/support/kbdoc/en-us/000176966/reset-or-reinstall-windows-10-on-your-dell-computer
AdrianG001
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4K Posts
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April 10th, 2023 01:00
Perform a hard reset.
For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery.