Unsolved

1 Rookie

 • 

5 Posts

33

September 4th, 2025 14:33

Mouse problem

My wireless mouse is not working properly. Plz change or service this product

Moderator

 • 

17.8K Posts

September 5th, 2025 05:19

What is the model of the mouse?  What is the issue the you are having with the mouse?

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

1 Rookie

 • 

2 Posts

September 5th, 2025 12:24

Hi,

If you have mouse suddenly working issue comes or you have new mouse and having problem in both of condition first of all you must change the cells (mouse battiers). because low power cell can toruble the mouse working. or try this mouse to other pc and you can also use  another wireless  mouse on this laptop you will come to know the problem in the mouse of the laptop. 

if you have any problem Dell Support always with you.

1 Rookie

 • 

5 Posts

September 5th, 2025 13:28

My new warranty dell wireless mouse is not working properly

1 Rookie

 • 

5 Posts

September 5th, 2025 13:29

Plz change my mouse. This mouse problem create for m

1 Rookie

 • 

5 Posts

September 5th, 2025 13:42

This is the invoice of this mouse .Plz change this mouse 

<Private data removed from public view. DELL-Admin>

(edited)

1 Rookie

 • 

5 Posts

September 5th, 2025 13:44

This is the problematic mouse

Top