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October 30th, 2023 07:30
My laptop keeps having ACPI BIOS blue screen error each time I turn it on
Dell G15 5525
I keep having the errors in the photos I've shared in this article. Also, I am having this ftpm error message, but the only way to bypass it is by disabling the tpm on the bios. However, this ACPI Bios blue screen and the other one keeps showing each time I turn my pc on. I need help from a dell employee please.
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DELL-Jesse L
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December 4th, 2023 13:56
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.
Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
Asjai
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June 5th, 2024 00:49
@DELL-Jesse L It is a Dell driver issue and real help could have been posting the solution rather than checking the warranty status for the issue caused by Dell itself.