Unsolved
1 Rookie
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2 Posts
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21
August 5th, 2025 06:32
My mouse is not working
Dear support,
I had purchased dell ms116 mouse in January 2025. It got worked properly and now the scroll button is getting worked.
Could you please help us on this issue
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Srinesh
1 Rookie
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2 Posts
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August 5th, 2025 06:37
Pleasefindtheattachment
DELL-Jesse L
Moderator
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17.8K Posts
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August 5th, 2025 07:27
Click here to troubleshoot and resolve scroll on your mouse not working.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.