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November 16th, 2022 05:00

No Battery Detected

Help me, I am using my laptop since last two years, my warranty is expired , from last few months i am facing issue like no battery detected, I can work only if i plug in charger to Laptop, or else it's shuts down, and it's shows no battery detected. what is reason for this, how to fix this, I don't knowhow to remove battery and  

12 Elder

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31K Posts

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153.7K Points

November 16th, 2022 05:00

The battery is dead and needs to be replaced.  If you need a link to the service manual, post the full model number (i.e., Inspiron 3501, 5593, etc.).  Look on the setup screen (F2 at powerup) for the model number.

6 Operator

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4K Posts

November 16th, 2022 23:00

Please try the steps below:

1. Make sure all drivers are updated

https://www.dell.com/support/

2. Perform a hard reset on the laptop and use a known good outlet

Disconnect any external devices including the AC adapter

Hold the power button down for 10 seconds (20 seconds for Alienware)

Bypass any power strips, surge protectors or battery backups

Verify the wall outlet is functional

Proceed to the next step

Plug only the AC adapter back into the laptop

Attempt to power on the system

Restart the computer to ensure the issue is resolved.

3. Battery Reset

Remove the panel and gently detach the battery cable (strip) and press the power button for 20-30 seconds.

Make sure while performing this steps all the external peripherals should be disconnected.

Then reconnect the battery cable restart the system and check.

4. Force flash the BIOS

There are cases when a BIOS update cannot be run with a AC adapter (especially when faulty). In this scenario, please refer to this article: How to Force a BIOS Update on a Dell Laptop

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