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1 Rookie

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2 Posts

34

November 15th, 2025 17:29

SSD Firmware update

Dell support driver page is offering driver updates for my specific build, but they won't install because they are not compatible with my current SSD firmware.  I can't figure out how to update the SSD firmware.  

The popup that states the incompatibility issue has a download icon, but nothing happens when I click it.  It's like a graphic without logic behind it.  I run Dell supportAssist weekly, FYI.

Thanks in advance for the help!

10 Elder

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30.2K Posts

November 15th, 2025 17:33

No way to answer without knowing the system model, OS and version you're running, and the SSD model.

1 Rookie

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2 Posts

November 15th, 2025 17:44

@ejn63​ Inspiron 15 3523, Windows 11 Version 25H2, Disk Drives BC901 NVMe SK hynix 1024GB

thank you!

10 Elder

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30.2K Posts

November 15th, 2025 19:22

Try run as administrator (right-click on the installer and choose that from the menu).

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