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1 Rookie
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10 Posts
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98361
September 4th, 2019 08:00
The right click on touchpad doesn't work
Inspiron 15 7559 Service Tag:
I bought this off someone for $200 knowing it had minor cosmetic damage and some heat troubles. Since I work in IT I could and did fix the thermal problems with some dusting and replacing thermal paste and the cosmetic problems can be fixed at a later date.
One issue that was not mentioned to me is that the right click on the touchpad doesn't seem to work, it always functions as a left click and very rarely right clicks. This is insanely irritating. I've opened up and reseated the touchpad cable while checking for any visible damage and can't find anything, I also tried reinstalling the touchpad drivers, is this a software/drive issue?
IndustryStandard
1 Rookie
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10 Posts
8
September 6th, 2019 00:00
I resolved it, turns out right clicking wasn't possible unless I clicked with 2 fingers which was irritating.
Went into the Windows 10 touchpad settings and turned off the 2 fingers to right click and checked off to right click by tapping lower right corner. Issue is resolved.
DELL-Nat M
Community Manager
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3.4K Posts
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October 30th, 2024 17:04
If you're experiencing this or similar issues with your laptop, please don't hesitate to contact our support team. You can use the Get Help Now chat feature located at the bottom right corner of the page.
The chat button is marked with a help icon for easy recognition, as shown in the image below:
AdrianG001
4 Operator
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4K Posts
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September 5th, 2019 10:00
If Dell's Touchpad driver/software is installed make sure the buttons are NOT disabled via software.
[click START button - Control Panel - Hardware and Sound - mouse]
>boot into "safe mode" - same problem?
>If the settings are fine run Dell Diagnostics - test system - custom test - pointing device - PS/2 mouse(=touchpad)
Regards,
Adrian
IndustryStandard
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10 Posts
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September 5th, 2019 23:00