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December 10th, 2012 20:00

Dell Laptop w/ Windows 8 won't boot past dell logo screen

Inspiron 15R SE 7520

When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. Any suggestions?

I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.

Thanks for the help in advance!

4 Posts

November 1st, 2014 05:00

hy

4 Posts

November 1st, 2014 05:00

thanx

4 Posts

November 1st, 2014 05:00

thanx so much

November 17th, 2014 07:00

Thanks a lot. Allan D... Ur steps save my data..   ☺

1 Message

December 9th, 2014 00:00

Hi I have tried everything that to have said and still nothing is happening, I have the same problem as someone else Kai.nl I think, and nothing is happening I need your help please!

1 Message

December 10th, 2014 14:00

Hello,

I am currently having a similar problem. I turned my lap top after class and it was working just fine, literally 10 minutes afterwards I turned it back on and ran into this similar problem. I attempted the above instructions and had no luck. I did the Pre-Boot System Assessment Diagnostics and all the exams were passed except that it said that the hard drive was not connected. In this case what can I do? At this point saving the files is all I want. Please help! Thank you

1 Message

December 16th, 2014 23:00

Error code in the Pre-boot Assessment is 2000:0333 on my dell laptop

1 Message

May 9th, 2015 09:00

Hello 

I have this same problem but when I turn on my laptop it goes to the logo for about 4 seconds and I tried pressing f2 and it showed the blue loading bar on the bottom of the dell logo but then turned off again. I also tried pressing f12 but the same goes, the blue loading bar and turns off again. If I dont press any of them the logo appears and 4 seconds in immediately turns off. Please message me if you have any answers for this question.

                                 Thank you,

                                                     Bob 

1 Message

June 24th, 2015 09:00

I have followed your instructions.  My inspiron1545 does not have Intel Smart Response.  My diagnostics code is 2000-0146.  What is my next course of action?

1 Message

March 24th, 2016 14:00

Hi I have this problem too could you help me with it please

April 19th, 2016 03:00

Hi, i have a dell inspiron 14 7000 series , my laptop won't move past the dell logo do you have an idea how i can fix this without losing all my stuff ?

1 Message

April 26th, 2016 12:00

Same as above

1 Message

May 1st, 2016 02:00

i have same problem on my dell inspiron 3520 is that it keeps on restarting and is not booting past dell logo. i tried every steps as you mentioned here. error code- 2000-0142 validation- 120930 Msg: Hard drive 0- S/N S2X1J90C716646, Short self test unsuccessful.

1 Message

July 1st, 2016 16:00

So I have a dell laptop that will only turn on and go to the dell pic and then the window and then a black screen !!! I tried the above instructions and it it said to do ahci that was already in the selection help I really need this computer for work

2 Posts

July 3rd, 2016 14:00

mine is win 10, while reseting laptop it was not moving beyond 2 % so i forced restarted and opted to go to previous win 10, but it is not rebooting now

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