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August 21st, 2012 08:00

Dell XPS L502X constant DNS error (can't connect to internet at all)

HI, 

I have had my XPS L502X laptop for roughly a year now, and as of two days ago I am having a terribly frustrating issue. I cannot connect to the internet at all, I always the same error, "Windows can't communicate with the device or resources (primary DNS server)" or "DNS server is not responding". I have tried to connect at home, where every other computer can connect to the internet. I have also tried at a friends house and at work, where I am now sending this message (of a workstation pc, also a dell xps). I don't understand what caused this error and I have no idea how to fix it. I even tried connecting my laptop to the router directly, then directly to the modem... to no avail. Please help me, I am not amazing in computer lingo.

-also I run a 64-bit windows 7

Thanks,

T.W.

5 Posts

August 24th, 2012 21:00

Thanks a lot @s_elliott_h. I uninstalled McAfee and the internet works now. :)

9 Legend

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30.3K Posts

August 25th, 2012 13:00

For other members, we also have this new article...

Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet

 

 

Rick

 

1 Message

August 28th, 2012 08:00

Thank you SO SO much! Ive been looking for this solution for hours a day for the past 4 days. I just started university and I REALLY needed internet for not just school but entertainment, contact with friends and relatives, email, updates from my favorite sites etc. Never take Internet for granted! Its a crucial part of the modern life!

Thanks again!!!

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