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January 28th, 2013 08:00

e mail

​I cannot open my emails when I place the curser onto in comming e mail inbox all I get is a small star turning and loading but it will not stop and open up for me​

1.3K Posts

January 28th, 2013 09:00

Hi jg73jg73,

Please let us know how do you check your emails. If you are using Outlook you could run a virus scan and also could perform a System restore to the date on which the system was working fine. In case you are using webmail (Yahoo, Gmail etc.) you could try with a different browser. Please revert once you try these steps.

Please find the link below on how to perform system restore on Windows 7.

http://dell.to/VRG2ad

1.3K Posts

January 31st, 2013 02:00

Hi jg73jg73,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to this post.

2 Posts

February 1st, 2013 12:00

Itried to e mail back but my emails  came back  as not accepted  by postage

1.3K Posts

February 4th, 2013 21:00

Hi jg73jg73,

I am still not sure on how you check your emails. Please help me on that, so that I can help you further.

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