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January 9th, 2020 10:00
Dell Latitude e6230 doesn't charge properly
Dell Latitude e6230 with i5-3320M, , original Dell AC charger 65Wh 19.5V 3.34A, original extended 6-cell battery 65Wh 11.1V.
Laptop charges until 25% and then it starts to idle (25% available, plugged in). When connected to AC, it occasionally starts to charge for 2-3 seconds and then stops. Problem persists in both clean Windows 10 installation and Arch Linux. When laptop has 25%, it is shown that 3-4 hours left, so I think the problem is wrong calibration of battery. However, I couldn't recalibrate it.
Battery health is 81%, "good" state, so it is far away from considering as "dead". Both battery and AC charger are recognizable by system and bios. Bios and all drivers are updated using Dell site and Bios set to it's defaults. SupportAssist reports that everything is fine.
Update: now it's stuck on 26%. Yesterday it was stuck on 43, then 44%.
I'll be glad to provide any required info. Thanks in advance.
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U2CAMEB4ME
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6.2K Posts
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January 10th, 2020 10:00
Welcome to the Dell Community @chicken bamboni
https://www.ebay.com/itm/New-Original-Genuine-battery-RFJMW-for-Dell-Latitude-E6320-E6220-E6120-E6230-OEM/372832316228?hash=item56ce89ab44%3Ag%3A0oAAAOSwmFVdxEF5&LH_ItemCondition=3
Best regards,
U2
NOTE:
How could it be a SCAM if there is a return policy???
Mary G
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20.1K Posts
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January 10th, 2020 10:00
On an 8 yr old model with the original battery, the battery might be wearing down. Granted older laptops have longer battery lives compared to today's batteries than can fail after only 18-24 months. As long as it still works ok just use it until it dies completely. Then try removing the battery and using the adapter alone. If it works as a desktop replacement, use it like that until you can buy a new laptop. You will probably not find any genuine dell batteries available from Dell or an approved supplier, but it is not worth spending any money on the old computer anyway.
Stay away from private sellers of Dell batteries. Those are usually scams.
chicken bamboni
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January 12th, 2020 03:00
Thanks for answer. Battery is in very good state (80%) so its not worn off. Even with 24% displayed (current max) it is capable of running for 2 hours. Its just defective, in my opinion, and that's why I cant recalibrate it. I've actually got same original battery from same private seller, it is in the same 80% state, but works like a charm charging from 0 to 100%. I won't mark this issue as solved, as it seems to be pretty common among Dell, HP, and Lenovo laptops (probably manufacturer of batteries for these three brands sometimes make defective ones). The only solution I see is to buy a new battery.
U2CAMEB4ME
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6.2K Posts
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January 12th, 2020 04:00
Your very welcome @chicken bamboni
And you are also correct.
HP, Lenovo, and lets not forget Apple.
The laptop manufacturer with the best batteries by far is Panasonic.
Best regards,
U2