This post is more than 5 years old

1 Rookie

 • 

45 Posts

37371

November 28th, 2011 11:00

How to Tell What Form Factor My Desktop Is?

 I have a Optiplex 755. I have contacted Dell about ordering some parts for this desktop and they insist they need know what the form factor is, which is seems to be just the normal size desktop, it's not a mini tower. They told me to type my service tag in to find out what my form factor is, but i don't see any description of that. Is it on the mother board?

9 Legend

 • 

47K Posts

November 28th, 2011 12:00

You should edit the post and remove your service tag.
You have a Mr Smith Tower.

Details based on service tag

https://www.dell.com/support/home/en-us

http://support.dell.com/support/edocs/systems/op755/

https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-755_user%27s%20guide_en-us.pdf

image 0  
System Type: OptiPlex 755
Ship Date: 1/16/2009
Country: United States
Quantity Parts # Part Description
1 YT276 INSTRUCTION..., DEVIATE-TO-MSMT-L5.5, Pentium M Dothan, 2GHZ, 2 MEGB, 400FSB...
1 JN738 Assembly, Heatsink, Shroud Matrix, Smith, Mini Tower
1 F007F Processor, E7200, 2.53, 3MB Wolfdale, 65W, M0
1 M442C ASSEMBLY..., CHASSIS..., MATRIX,SMITH,MINI TOWER..., OPTIPLEX..., Pentium M Dothan, 2GHZ, 2 MEGB, 400FSB..., PWA INTEGRATED..., V2
1 YK181 Guide, Product, Information Client, DAO/BCC
1 5120P Cord, Power, 125V, 6Feet, SJT..., Unshielded
0 702EX INFORMATION..., PREPARATION MATERIAL..., DEVIATION..., PRECISION WORKSTATION..., INCREASE..., #1
1 K123H Kit, Software, Powerdvd, 8.1-00 Digital Video Disk Drive
1 KH276 Adapter, Graphics, Digital VideoInterface, 2, Full Height, Lead Free
1 TC935 Kit, Compact Diskette, Driver Resource Compact Disk Optiplex, V2
1 RH659 Keyboard, 104, UNIVERSAL SERIAL BUS..., UNITED STATES..., Black, DARFON ELECTRONICS, CORP...
1 H425H ASSEMBLY..., DVD+/-RW..., 16X, HALF HEIGHT..., HITACHI LG DATA STORAGE..., DVDM
1 N961M HARD DRIVE..., 80GB, S2, 10K, WESTERN DIGITAL..., VR150, ACROSS LINE OF BUSINESS...
1 HJ478 Assembly, Panel, Filler, Black 3.5 Inch Form Factor, Matrix smith, mini Tower
1 R662K Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, English
1 J229H KIT..., Software, VB32SP1A, Digital Video Disk Drive, Multiple, 5
1 XN967 KIT..., MOUSE..., UNIVERSAL SERIAL BUS..., 2BTN, OPTICAL..., PRIMAX ELECTRONICS LTD...
1 H026G KIT..., SOFTWARE..., ROXIO..., CRTR, 9.0-01, BUSINESS...
1 YG410 Dual In-Line Memory Module 2G, 800M, 256X64, 8, 240, 2RX8

Dell™ OptiPlex™ 755 User's Guide

https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-755_user%27s%20guide_en-us.pdf

9010 models.jpgFAMILY.jpg

9 Legend

 • 

16.3K Posts

November 28th, 2011 12:00

You would know yours is a "mini" tower when you stood it up next to a "full" tower ... yours is much smaller than a full tower.

9 Legend

 • 

16.3K Posts

November 28th, 2011 12:00

Your order details indicate the Mini Tower (the top one from the list below):

support.dell.com/.../HTML

I'm surprised they could not tell from the Service Tag.  

(Now edit your post to remove your Service Tag, as it is not allowed on the Forums ... for privacy reasons.)

No Events found!

Top