XPS 8300 POST Beep Error Code

Question

I tried booting up my XPS 8300 this evening and receive 4 beeps along with a blinking power button. I was pretty sure it was a hardware problem so I took out the video card (AMD Radeon HD 6450) and the beeps went away. Re-seated the video card and blew out the dust with some compressed air. Checking around the Dell website, I found that the 4 beeps meant a problem with RAM. Can anyone confirm this? Anyway, it's 5 hours later and my system is stable for the time being. Any advice would be appreciated.

DELL-Appu S · Accepted Answer

Hi Jimbo_lion,

It seems to be an issue with the RAM. I would suggest you to run the diagnostics on the computer to check the hardware functionality.

To run ‘Dell Diagnostics’

Power off the computer
Restart the computer, press F12 on the Dell logo
Select ‘Diagnostics’ from the boot menu
Please refer to the link if any error code shows up http://dell.to/OUGnqT

I would also suggest you to remove all the RAM's from the computer. Then put one RAM at a time and check if you get the beeps. Ensure that you check in all slots available with just one RAM.

Please reply if you have any questions.

Mrnix · Answer

Hi, I have the Dell XPS 8300 and I'm getting a 5 beep error code which means that there is a real time clock error? I read that it could be the cmos battery which needs replacing but I tried that and still no luck. Even if I remove the cmos battery I still get the 5 beeps. Any help at all will be highly appreciated as it's spring break today and I just wanna play games

DELL-Babita S · Answer

Hi,

Welcome to Dell Community Forum.

5 beeps on your Dell XPS 8300 is for Real-Time Clock Power Fail CMOS battery failure.

The Dell XPS 8300 has a 3-V CR2032 Lithium Coin Cell battery. Please try replacing the same.

Click on the link below to access Manuals & Documentations for your Dell computer. Under "Service Manual" you will find steps to replace the CMOS battery.

http://dell.to/YVRYnP

Let me know if you have any further questions.

Thanks and regards,
Babita S
#iworkforDell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Mrnix · Answer

Thanks for the reply, I have already tried replacing the 3-V CR2032 Lithium Coin Cell battery and I still get the 5 beeps :/ I have checked the motherboard's stand offs and checked all power connectors to the motherboard too. How can I fix this?

DELL-Babita S · Answer

Hi,

Please send me the following details in a private message by clicking on my name in blue and selecting the email icon or Start a Conversation,

Name:
Phone Number:
Order Number:
Service Tag #:
Country of purchase:
Current country location:

Thanks and regards,
Babita S
#iworkforDell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Mrnix · Answer

Thanks for the help here but I fixed the problem. I upgraded my xps 8300 into a new case but I didn't use headers for the screw which caused the motherboard to make contact with the case cause a motherboard shortage. It seems when this happens the motherboard said it was a real time clock failure which was incorrect so it would be good to take a note of that for future dell customer queries for the Dell XPS 8300

Thanks again :)

DELL-Babita S · Answer

Hi,

Thank you for your reply.

I am glad to know that the issue has been resolved and hope that your system is working fine now.

Thanks and regards,
Babita S
#iworkforDell

For easy access to drivers, manuals and product updates, please visit our Support Site .

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XPS 8300 POST Beep Error Code

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