trueg

updated

13 years ago

T

trueg

144 Posts

0

31538

November 26th, 2013 15:00

Alienware 14 (2013) - USB Wake Support Missing from BIOS

According to page 102 of the Alienware 14 manual (EN-US), there should be an option for "USB Wake Support" in the BIOS so that the laptop can be woken from sleep by a USB device.  This is important when the laptop is connected to an external monitor and needs to be turned on.  

It's ridiculous to have to quickly open the lid, press power and then close the lid again.  If you don't do it fast enough, the external monitor is sometimes not enabled and you have to open the lid again to enable the external monitor from Display Properties.

The option is available in BIOS A00 (although I couldn't get it to work), but not A03, A04 or A06.  Why was this option removed?  I need this feature enabled and working otherwise I'm not sure if this laptop is going to meet my needs.

Could someone from Dell please confirm whether or not this will be possible?

Thanks,

TrueG