
UNSOLVED
Error code 2000-0142
Hi,
I have a dell XPS 14z. I came back from dinner last night, having left my computer idle to find it had crashed. I rebooted and it worked fine. This morning I awoke to a dell diagnostic window asking me to run tests on the system. I did so, and revealed my computer failed the Targeted Read Test. I restarted the computer and pressed F12 as suggested on other forums to run the PSA diagnostics which resulted in the error code above. It appears my only option is to replace the hard drive, is that correct? If so, can someone recommend a hard drive for me since my computer is no longer under warranty. Is there is reason why this happened and ways to prevent this from happening in the future, my computer is only 2.5 yrs old?
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