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3942
September 25th, 2012 06:00
ERROR CODE 2000-0146
IN MY INSPIRON N5010 SYSTEM IT IS WRITEN THAT WINDOWS FAILED TO START,AND ASK TO REINSTALL WINDOWS ,BUT BAFTER PUTTING REINSTALLATION DISK NOTHING HAPPENED ,I HAVE DONE THE DIGONOSTIC TEST WHICH GIVE ERROR CODE 2000-0146,I TAKED TO DELL REPRESENTATIVE ,HE TOLD ME THAT YOU HAVE TO REPLACE THE HArd drive,what should i do?
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ejn63
11 Legend
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87.5K Posts
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321.3K Points
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September 27th, 2012 04:00
You need to replace your hard drive with a new one - then reload Windows.
DELL-Priyanka_S
671 Posts
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September 25th, 2012 07:00
Hi,
The error signifies that either the hard drive might have gone bad or there are corrupt boot sectors.
To fix this issue you can perform a clean Operating System reinstallation, but, this will delete all data in the hard drive.
However, if you have important data in the system we can try recovering it. Please help me with the system Service Tag and the name under which the system is registered in a private message, so that I can assist you further.
I am sending you a private message, please click on my name highlighted in blue. On the next page, click the envelope icon and provide the system’s Service Tag and contact information so I may access your system records.
Please reply to my private message.
Thanks and Regards
Priyanka S
#iworkfordell
ejn63
11 Legend
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September 25th, 2012 07:00
Exactly what you were told - you need a new hard drive.
You need a new, 2.5" 9.5 mm or slimmer SATA notebook drive. Install instructions:
support.dell.com/.../hdd.htm
NILMA
6 Posts
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September 27th, 2012 00:00
I DON'T HAVE ANY IMPORTANT DATA ,BUT I AM UNABLE TO INSTALL WINDOWS ,
NILMA
6 Posts
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September 27th, 2012 00:00
MY CONTACT NO IS ,I AM UNABLE TO MSG U ,PLZ HELP ME TO RECOVER FROM MY HARDDISK EARROR..
NILMA
6 Posts
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October 1st, 2012 00:00
QWHAT IS THE COST OF 320 GB HARD DRIVE OF THIS.
NILMA
6 Posts
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October 1st, 2012 00:00
FROM WHICH SITE CAN I GET NEW HARD DRIVE..
DELL-Allan D
6 Operator
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2.6K Posts
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October 1st, 2012 03:00
Hi Nilma,
Please refer to the link mentioned below to purchase the hard drive for Inspiron N5010. It also has the pricing details.
http://accessories.us.dell.com/sna/category.aspx?c=us&category_id=6990&cs=19&l=en&s=dhs&mfgpid=206219&chassisid=8279
NILMA
6 Posts
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October 4th, 2012 02:00
i don't find any hard drive in it from india..how can i purchase?
DELL-Allan D
6 Operator
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2.6K Posts
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October 4th, 2012 05:00
Please refer to the link mentioned below for Indian sales.
http://supportapj.dell.com/support/topics/topic.aspx/ap/shared/support/dellcare/en/phone_sales?c=in&cs=indhs1&l=en&s=dhs
Please write back to us for further questions.