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7358
January 8th, 2013 20:00
Question about peripherals?
My Studio 1558 laptop was just repaired at the Dell Depot because of a broken hinge. Under the list of parts they replaced are the obvious "plastic" and "mechanical" but there's also two peripherals."CM889 - Peripherals KM905 - Peripherals". Does anyone know what these are? I'm just rather curious.
DELL-Allan D
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January 8th, 2013 21:00
Hello Kd92,
I have checked the part numbers mentioned and following are the details:
CM889 - Battery (9 Cell 85WHR)
KM905 - AC adapter (90W)
The Battery and AC Adapter were also replaced while the computer was in the depot.
Please write back if you have any further questions.
KD92
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January 9th, 2013 22:00
Thank you, Allan D.
Do you know why the battery was replaced exactly?
DELL-Allan D
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January 10th, 2013 00:00
Hello KD92,
In order to check that information, I would require the system service tag to pull the details and the case history. So for that I would request you to private message me the system service tag number. To private message, click on my user name and click start conversation.
I’d be glad to assist you further and let you know the next course of action.
Awaiting your response!
DELL-Allan D
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January 13th, 2013 02:00
Hi KD92,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.