S2340M Left side Image burn

Hi jyusa,

Please share the images of the monitor as done by another user for me to review them. Also, you may send me the monitor information via private message (click my username and then click Start Conversation). Please include the following information:

• Complete Name of Owner.
• Email Address.
• Main and Alternate Contact Number.
• Shipping Address.
• Country of Purchase.
• Country where monitor is now.
• Monitor Serial Number.
• Purchase Order Number.

Please reply with the information, I'll be happy to help.

Please advise how to upload the images?

I do not see any burnt images on the left side of the panel? Take some pictures while the monitor is running the Built In Self Test.

Have done the LCD conditioning in last 15 minutes but does not see any improvement.

Press the Menu button on the monitor to open the OSD (On Screen Display). Go to Other Settings. Go to LCD Conditioning and Enable it. Using the LCD Conditioning feature may take some time.

... does not see any improvement.

It's hard to see from the images but lines and words are there when seeing from the display. The color is darker and reddish at left side and looks worse than yesterday.

I have already PM DELL-Saharsh K. Do I need to get confirmation?

Then get it replaced though DELL-Saharsh K.

DELL-Saharsh K should reply to your private message via a private message.