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November 26th, 2021 11:00

S3221QS, stand problems

I recently purchased a S3221QS monitor and the stand arrived with the connection between the plate and the stand slightly off vertical which I managed to correct by taking it apart and lining it up.

However there is a significant amount of rotational play still there in both directions. Is this normal or should the screen be rigid?

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November 26th, 2021 11:00

Welcome to Dell Social Media Support for Technical and After Sales inquiries.

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December 29th, 2021 09:00

Did you get a resolution to your stand problem?   

 I have the exact same issue and after our first contact with support they saif because  it was purchased more then 6-8 weeks ago we can't expect a resolution.

We purchased it for a XMAS gift early on recommendations of supply chain issues, so order early.

Now we have to argue this point as well.

 

Paul 

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