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November 21st, 2020 06:00
U2719DC, backlight bleeding
Hi, I am a new owner of the U2719DC and it is my third day of use of this monitor. I have noticed today that it has extreme backlight bleeding. Is this normal or my unit is faulty?
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DELL-Cares
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November 21st, 2020 09:00
Please refer to this article on light bleed.
Troubleshooting light leakage / bleeding on a LCD Monitor or Notebook LCD Screen
DELL-Cares
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November 22nd, 2020 15:00
Hi,
You are receiving this message as we haven't heard from you in the past few hours. Do write to us when you’re available so that we can continue working toward a resolution.
Just to inform you that the case will auto-close 24 hours from your last reply so if you need further assistance, drop me a message here within 23 hours so that I can continue to assist you further.
DELL-Chris M
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November 25th, 2020 06:00
LockeOn,
Based on past UltraSharp monitors seen here, "Backlight or Color/Tint uniformity policy", that U2719DC passes our uniformity standard. See the picture of the U3415W that passed.
* Open the U2719DC Menu OSD
* Go to Others
* Run Factory Reset
* Run the stand alone Built-in Diagnostics (page 53) and post pictures of the colored screens