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Ultrasharp 2001FP - Power Save Mode - Permanent Sleep Mode
Dell Ultrasharp 2001FP remains in permanent sleep state in DVI mode. Works in analog, but with ghosting 4+/- layers deep.
Have 2 identical 2001FP monitors, and 2 identical Dimension XPS Gen2 computers.
Testing: moved problem monitor to other Dimension; problem remained with monitor. Moved good monitor to 1st Dimension; works fine in DVI. Returned problem monitor to 1st Dimension; problem remained with monitor.
Contacted Dell technical support at 800-456-3355, and requested firmware/patch referred to in forum bulletin: http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=33721 . Technician suggested modifying monitor power saving settings in control panel; and, that no patch or firmware was available for the monitor.
eMailed Dell technical support through link in message above, requesting patch/firmware, awaiting reply.
Noticed MaximumPC magazine has picked up on this issue; and, that PC Magazine has also been alerted.
eMailing: PCMag editorial department/Machrone/Dvorak/Howard; MaximumPC.
Others experiencing this problem may also wish to consider: http://www.jeffgeiger.com/cgi-bin/ikonboard.cgi
getchoo
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June 21st, 2005 14:00
The_InJimidator
3 Posts
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July 15th, 2005 18:00
DELL-Jesse L
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July 19th, 2005 13:00
The_InJimidator,
Thank you for using the Dell Community Forum.
The file is for Nvidia video cards. Do you have an Nvidia video card installed in your computer?
The_InJimidator
3 Posts
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July 19th, 2005 13:00
Yes Dell-Jesse,
It's a Nvidia 5900 Ultra videocard.
Thanks!
Jim
DELL-Jesse L
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July 19th, 2005 14:00
The_InJimidator,
I emailed you the file that you requested. Please post back with your results.
The_InJimidator
3 Posts
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July 20th, 2005 17:00
Will do Dell-Jesse.
I have tried it, but is still a no go, Still just get the splash screen Dell Ultrasharp/Genesis
But need to make sure I have the monitor setup right and will try more later.
I have also tried what others have suggested but did not work either like taking out the usb cable and hitting the on/off button a few times.
Very frustrating!
Jim
Normercy
4 Posts
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May 19th, 2006 11:00
Im wondering if I need this file..I have a 2000fp, I have 2 of them actually. Ive been having random problems where my Monitor will drop into "Power_save_mode" while Im using it. I know the PC is not locked up because I can still manipulate music files with the keyboard settings I use. My Pc is an XPS600, I have a 7800gtx. The problem with the monitor has only started since I put it onto the XPS. Both Monitors respond the same way. I have all of the power save options set to "never".
ozres
5 Posts
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February 25th, 2008 18:00
Jesse, hopefully you can help me.
I have a Dimension 8300 with a NVidia GeForce FX5200 and a 1800FP monitor. The computer won't come out of sleep mode first thing in the morning. I've tried restarting, and initially that worked, but it doesn't now. Eventually, after watching the screen flash off and on for 10+ minutes and restarting several times, it will starting behaving normally! Will this patch that you emailed back in 2005 fix my problem?
Thank You,
Marla
DELL-Chris M
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February 26th, 2008 20:00
Are you connecting the blue or white monitor cable to the video card? Try them both one at a time. Does the monitor pass the Self Test?
DELL-Chris M
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February 28th, 2008 14:00
Sounds like the video card driver or the video card itself. Is there another PC to try this monitor on?
ozres
5 Posts
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February 28th, 2008 14:00
Chris,
I was off work yesterday and missed your message. Sorry for the delay.
The monitor is connected with a gray/black cable with blue connectors. Does that help? And yes, the monitor passed the self test.
Thanks,
Marla
ozres
5 Posts
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February 28th, 2008 15:00
I've updated the drivers, so I don't think it's that. We have 5 Dells here in the office, so I'll trade one monitor for another and see what happens. If that doesn't do it, then I'll look for a new video card. Thanks for your help.
Marla
ozres
5 Posts
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February 29th, 2008 13:00
Well, I swappped two monitors last night before I left work. Came in today and the problem child was flashing like usual on my co-worker's computer. So, it looks like it's the monitor. Now I have to study up on what to buy.
Thanks for the help,
Marla
DrChris
12 Posts
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July 8th, 2008 17:00
im having the same problem with this monitor for a while now and i just discovered this thread
would an admin or perhaps someone else that has the file, please send me the firmware / recovery patch please
thank u
chris
dellannie
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January 25th, 2011 12:00
I have a laptop connected to a Dell P2211 monitor via a docking station. The monitor is randomly going into sleep mode and will not come out unless there is a hard reboot, or if we open the laptop we can sometimes get it to wake up. Would this file help us?
Dell Latitude D820
Op System: XP
Video Card: NVidia Quadro NVS 120M
Thank you,
Ann