2 Posts

181

October 14th, 2023 17:37

UP3017, U3014, DDM 2.2 not recognized

I am using two setups, both have DDM 2.2 installed. 

one 3 monitor setup, one 2 monitor setup. 

- 3 monitor setup is as follows: 

   2 x dell (1x up3017+3014) and one eizo  

- 2 monitor setup is as follows: 

   2 x dell (2 x up3017). 

On both setups the DDM 2.2 wont work, it tells me to connect supported displays. So what's the next step to fix this? 

Cheers, 

Community Manager

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October 15th, 2023 19:51

For these older monitors (9 year old U3014, 6 year old UP3017), uninstall DDM 2.2. Go back to using the last version offered on their respective driver pages, DDM 1.56.2110. Then retest.

2 Posts

October 17th, 2023 05:44

@DELL-Chris M​ 

Hi Chris, 

will do and get back to you. 

Ok works. 

But i dont like the idea that those 'old' displays are not supported in the new version. 

From my point of view 16:10 is the only acceptable aspect ratio to work on. 

I even have a spare up3017... 

Can you create a devops/jira ticket for the development team ? 

Cheers, 

Thomas 

(edited)

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