Wireless Network

Question

I restored a netbook and now can't get the wireless function to work. I'm not sure if I missed something during restoration or what and I'm not all that great with all the computer terminology and what it all means. I am able to get online while physically connected with the cable, but can not once I remove the cable. It says that I am connected to the wireless network, however, it is continuously "authenticating" and looking for the ip address. I have a Linksys router and the other computers in the home are able to connect thru wireless, so I know that it's not a router issue. Since I wiped out the netbook and restored it, is there something special that I need to do to make the wireless function work again? Do I need to change a setting or turn something on? Can someone please help me with this? I guessing/thinking this might be a really easy fix, I just don't know what it is. I need to get this figured out ASAP as my daughter needs it for college. :(

Thanks

PudgyOne · Accepted Answer

jabattaglia,

Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)

Click on network, 1397 adapter, advanced. Look for antenna diversity. If this adapter has it, try changing it from Auto to Aux.

Hit the Windows key and the R keys at the same time. Type

command

It should bring up another window. Type

ipconfig /release (space between the g and /)

Restart your computer and try to connect.

What happens?

Rick

PudgyOne · Answer

jabattaglia,

When you reinstalled Windows, did you install the notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

You should be able to start with the notebook system utility and the chipset drivers and install everything in order. Things should start working.

Rick

jabattaglia · Answer

I honestly could not tell you if I did or not. I put in the recovery disk and let it do it's thing (loading a fresh copy of Windows XP) and then I put in the drivers CD. I expected the CD to start installing the drivers on it's own, but quickly realized I had to select each individual driver. Maybe I missed something there? I am not really sure what the "netbook system utility" or the "chipset" driver is. The chipset must be on my drivers CD... is the netbook system utility there also?

Would I need to re-install Windows XP from scratch now or is this something that I can fix easily without the need to re-install Windows XP?

Thanks so much for your help!

PudgyOne · Answer

jabattaglia,   using the drivers disk, you should be able to start with the notebook system utility and the chipset drivers and install everything in order. Things should start working.     Rick

jabattaglia · Answer

Argh, I did exactly what you said and still have the same result in the end.  I'm connected to the Linksys wireless network connection with excellent signal, but the status remains 'acquiring network address' and 'authenticating'.  I just hooked up a wireless printer tonight and had no problems at all.  Any other ideas?

PudgyOne · Answer

jabattaglia,

You can try running an ipconfig /all log.

Try powering off your ISP modem/router and your wireless router(if any) wait 30 seconds, then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any)

Try this and also try restarting your computer. If you cannot connect, post the ipconfig /all log back here.

Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers

Rick

jabattaglia · Answer

I powered everything down and started everything back up and still no luck.

Here is the ipconfig/all log:

Windows IP Configuration

Host Name . . . . . . . . . . . . : ashley

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-24-E8-F8-A5-2E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.64

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Wednesday, September 21, 2011 7:29:25 PM

Lease Expires . . . . . . . . . . : Thursday, September 22, 2011 7:29:25 PM

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card

Physical Address. . . . . . . . . : 70-1A-04-87-02-A4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 255.255.255.255

PudgyOne · Answer

jabattaglia,   Glad you got it working! :emotion-21: Thanks for posting back.   Take care,     Rick

jabattaglia · Answer

YAY, it worked and we now have a wireless connection.  Thanks so much for all your help w/this.  :o)

Networking, Internet, & Bluetooth

Wireless Network

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