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3 Apprentice

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1.1K Posts

1962

October 19th, 2022 07:00

Empty Draft Message Saved in Profile Every Time I Read a Topic

It appears that an empty draft message is saved in my profile each time I read a topic, even when I don't post a reply.  This creates a huge amount of unnecessary clutter in my user profile and pushes my Private Stats (located below the Drafts section) off the dashboard.

For example, I read Ricketts65's thread Inspirion 15 3510 today and the following empty draft message was created in the dashboard of my profile as soon as I browsed to the topic, even though I did not add a reply. 


Dell Community Empty Draft Message When Topic Viewed 19 Oct 2022.png

Is it possible to change the forum software so that it only saves draft messages at fixed intervals (e.g., every 2 min) if the user actually starts composing a new reply in the WYSIWYG editor?
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64-bit Win 10 Pro v21H2 build 19044.2130 * Firefox v106.0.0 * Microsoft Defender v4.18.2209.7-1.1.19700.3 * Malwarebytes Premium v4.5.15.215-1.0.1784 * Macrium Reflect Free v8.0.6979 * Dell Update Windows Universal v4.6.0  * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620


Community Manager

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54.2K Posts

January 22nd, 2023 05:00

According to Khorus, this is working as designed. There is not an option to stop these drafts from being created.

Community Manager

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54.2K Posts

October 19th, 2022 08:00

Before they ask...go ahead and clear the browser cache and history, etc. Retest to confirm.

Community Manager

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54.2K Posts

October 19th, 2022 08:00

I will do some testing of your account and post back my findings.

Community Manager

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54.2K Posts

October 19th, 2022 09:00

Rosie, I, and Brad could all replicate the issue when signed in as you. So far no one else has reported the issue. We will email Khorus with our findings.

Community Manager

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54.2K Posts

October 19th, 2022 09:00

By the way, did you replicate in multiple browsers?

3 Apprentice

 • 

1.1K Posts

October 19th, 2022 10:00


@DELL-Chris M wrote:

Rosie, I, and Brad could all replicate the issue when signed in as you. So far no one else has reported the issue. We will email Khorus with our findings.



Hi DELL-Chris M:

Yes, this also occurs if I use MS Edge v106.0.1370.47 (with or without browser extensions disabled).

As a test I logged in to the Dell Community using my MS Edge browser, browsed to the Dell XPS Desktops board (which I rarely, if ever, visit) and opened Dfleming17's 17-Oct-2022 topic XPS 8950, no audio?. I did not add a reply to this topic, but when I checked my profile a few minutes later there was a draft message saved for this topic.

Dell Community Empty Draft Message When XPS Topic Viewed 19 Oct 2022.png

Just an FYI that my default Firefox v106.0 browser is configured at Privacy & Security | History | Clear History When Firefox Closes | Settings to clear everything on exit (including my Internet cache and cookies) except my Browsing & Download History.

Firefox v106_0_0 Settings History Clear Browsing History on Exit 19 Oct 2022.png

I should also add that creation of these empty draft messages in my profile is not a new behaviour. I first noticed this glitch many months ago but didn't bother to report it until now. I've just gotten in the habit of deleting the all the draft messages in my profile every four or five days so I can see the Private Stats section of my profile. If this glitch affects other "regular" users who don't have elevated privileges then it's possible that many aren't even aware that there is a Private Stats section at the bottom of their profile below these accumulated draft messages.

Thank you for passing my concerns on to Khorus, and kudos to you, Brad and Rosie for testing.
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64-bit Win 10 Pro v21H2 build 19044.2130 * Firefox v106.0.0 * Microsoft Defender v4.18.2209.7-1.1.19700.3 * Malwarebytes Premium v4.5.15.215-1.0.1784 * Macrium Reflect Free v8.0.6979 * Dell Update Windows Universal v4.6.0  * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620


1 Rookie

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68 Posts

January 14th, 2023 14:00

Hi,

I have found the "empty draft message" on my profile page as Imacri has. I delete them to conserve space on my profile page.

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