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July 19th, 2021 06:00

Rank-up being a demotion...

Oh, you got to love Dell. I got ranked up. Gold Copper Copper Copper Bronze Copper. Ranking up up up up. I think this is the quality of the new Dell "logic" to ignore realities. If I'm gold and I got ranked "up" to Copper, why do I feel downgraded? But recently, I can't follow Dell's logic anyways any more. Maybe because I got myself assimilated by HP after they disabled Fn-Arrow. And only have complains from the two devices by their new "owners". Even not being hardcore developers but "bloody users", they are very unhappy about the onslaught of problems they have with their fancy devices with substandard operating system stability (preinstalled Windows 10 with automatic updating). Those devices won't get old and will be replaced by HP I'm afraid. To much trouble for the users and their admins.



Community Manager


239 Posts

July 20th, 2021 09:00

Hi there, 

This is a result of a change in permissions for some user roles. No users have been demoted, though I agree this is a confusing indicator! 

Thank you for bringing this to our attention. 


Community Manager


54.5K Posts

July 19th, 2021 06:00

I have emailed the team.

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