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May 15th, 2023 20:00

Optiplex 7760 HDMI input not working

OptiPlex 7760 All-In-One

OptiPlex 7760 All-In-One

I recently bought an adapter for the Nintendo switch from amazon and connected it to a charger and HDMI. The adapter supports Nintendo switch and I plugged the other end of the HDMI cable into my 7760 and switched the mode to HDMI through the button on the bottom right. The screen showed HDMI for a few seconds until a question mark icon appeared below the HDMI text. There was no audio or sound on the screen, it was just black. I was searching online and updated my drivers, I made sure it was the HDMI in port. 

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September 8th, 2023 09:02

TheGamerGriffin,

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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