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April 24th, 2023 17:00
Dell R910 - E2010 No Memory Detected and E2026 Fatal Memory Initialization Error
Hello
I recently purchased a Poweredge R910 secondhand. It came with 4x X7560 processors, but no RAM.
Initially I purchased 32gb DIMMs for the system not realizing that they would be incompatible with the X7560's, and after learning that they would be incompatible I opted to purchase 4x E7-8867L processors, as they could supposedly support the DIMMs.
Upgrading to the E7's required me to perform a BIOS update, I was having trouble updating. Since I had an improper RAM configuration, I couldn't boot into an OS, so I booted into the CentOS Linux disc image available on Dell's support page and attempted to perform a BIOS update through it.
The system went to reboot, and immediately started on a "Configuring memory" screen, before quickly skipping to "System halted". The LCD display was showing error E2010 No Memory Detected so I swapped processors to the E7's, and got the same results.
I returned the 32gb DIMMs and opted for 8x16gb DIMMs (SK Hynix HMT42GR7BFR4A-PB T8 AD 2Rx4 PC3L-12800R)
I have attempted multiple different configurations but I still can't get past the configuring memory screen.
Right now I am currently running two of the X7560 processors, and have risers A, and C occupied with 4 DIMMs per riser, but I still get the same results.
How can I solve this?
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DELL-Young E
Moderator
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5.4K Posts
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April 25th, 2023 00:00
Hello thanks for choosing Dell. Could you check your memory configuration based on this? https://dell.to/3Ls5YaV
DELL-Chris H
Moderator
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9.7K Posts
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April 25th, 2023 08:00
If based on the guide, then that is what is supported. My concern is with the dimms themselves though, as the x7560 is supported I am not sure the dimms are.
The minimum to post for the R910 is listed below and you should be able to install the 2 dimms for testing purposes, but if it won't post with those dimms then I would question if they are indeed supported.
Min to post
Let us know what you see.
CMYK
3 Posts
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April 25th, 2023 08:00
It doesn't match any configuration there. Are these the only possible configurations?
Does this mean I need a minimum of 32x16gb DIMMs in order to operate with 16gb DIMMs?