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June 30th, 2021 23:00

h730p nvcache has gone bad

Server: Dell R730

RAID Card: H730p mini

perccli version:007.1420.0000.0000 Dec 10, 2020

Firmware Package Build = 25.5.8.0001
Firmware Version = 4.300.00-8366
Bios Version = 6.33.01.0_4.19.08.00_0x06120304
Ctrl-R Version = 5.18-0702
NVDATA Version = 3.1511.00-0028
Boot Block Version = 3.07.00.00-0003
Driver Name = megaraid_sas
Driver Version = 07.714.04.00-rc1

 

CLI Version = 007.1420.0000.0000 Dec 10, 2020
Operating system = Linux 5.10.0-7-amd64
Controller = 0
Status = Failure
Description = None

Detailed Status :
===============

----------------------------------------------------
Ctrl Status Property ErrMsg ErrCd
----------------------------------------------------
0 Failed - Cachevault doesn't exist 255
----------------------------------------------------

 


Enclosure LIST :
==============

----------------------------------------------------------------------------
EID State Slots PD PS Fans TSs Alms SIM Port# ProdID VendorSpecific
----------------------------------------------------------------------------
32 OK 12 5 0 0 0 0 1 00 & 00 x8 BP13G+EXP
----------------------------------------------------------------------------

EID=Enclosure Device ID |PD=Physical drive count |PS=Power Supply count|
TSs=Temperature sensor count |Alms=Alarm count |SIM=SIM Count ||ProdID=Product ID


BBU_Info :
========

----------------------------------------------
Model State RetentionTime Temp Mode MfgDate
----------------------------------------------
BBU Optimal 0 hour(s) 45C - 0/00/00
----------------------------------------------

./perccli64 /call show all |grep -i CacheVault
CacheVault Flash Size = NA

How do i reflash nvdata to nvcache?

 

 

Moderator

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14.9K Points

July 1st, 2021 04:00

Hello,

 

Sorry to hear that you are experience this issue. I've checked your FW seems up to date
I don't know how to direct touch NVDATA on H730p mini but I found these commands.

 

Flashing controller firmware command pg17
Deleting preserved cache pg53
https://dl.dell.com/topicspdf/cli_guide_en-us.pdf

 

Or you can check Dirty cache data error message pg100 https://dl.dell.com/topicspdf/poweredge-rc-h330_users-guide_en-us.pdf

 

Hope this will helps!

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