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October 5th, 2013 15:00

PowerEdge T310 memory upgrade problems

Hi

Today I tried to upgrade the RAM of a T310 server (one X3440 processor) using 4x8Gb memory modules 

The mainboard has 6 slots in a row. (The 1st and the 4th slot have white clips).

So, I've installed 2 dimms on the 1st and 2nd slot, and the other 2 ones on the 4th and 5th slot (starting from the top)

When i boot up the server, the lcd on the front, shows the following message "Temp: unavailable" (I think there's more on that message but it stucks there), the fan works on 100% and nothing happens. No screen, no "beeps", no leds on keyboard or mouse, nothing.

I've upgrade BIOS to 1.11.0 but the problem stil remains.

Can you please help me?

Thank you in advance

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6.2K Posts

October 5th, 2013 17:00

Do you believe that these dimms are going to work? It seems that they are compatible with my server

Yes, those should work. 4 of them will max out the memory at 32GB. Even though they are 1066MHz they will operate at 800MHz if you use 4 of them. If you only put in 2 then they will operate at 1066MHz.

Thanks

2 Posts

December 22nd, 2015 12:00

I solved it . It supports only x8 memories .

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6.2K Posts

October 5th, 2013 15:00

Hello tan145

It looks like you have the DIMMs in the correct slots. They should be populated in slots 1,2,3,4; which would correlate to the slots you have populated if I'm looking at the diagram correctly.

The problem is that the memory you are trying to install is not compatible. The T310 does not support x4 or x16 DRAMs on RDIMMs. You are trying to install an x4 RDIMM. I don't think you are going to be able to get these DIMMs to work in this server.

Thanks

3 Posts

October 5th, 2013 16:00

Daniel thank you for your fast reply. 

Too bad that the current dimms are useless :( 

Do you believe that these dimms are going to work? It seems that they are compatible with my server

Thanks again

3 Posts

October 16th, 2013 16:00

Finally, the server is operational using 32Gb RAM at 800Mhz as you mentioned.

Thank you very much for your help. :emotion-21:

1 Message

February 23rd, 2015 12:00

check the processor

only xenon can use 4gb or more Rdim

if its a Pentium or other it can only be (4) 2gb udimms only to a max of 8gb

www.crucial.com/.../CT1150301

1 Message

June 5th, 2015 06:00

Were trying to get 32Gb on one of these systems. Dell is telling us part unavailable, and they are unable to supply the specs. 

Can you tell me what memory you used to upgrade to 32Gb (ie part number, or specs) 

1 Message

June 22nd, 2015 22:00

Use this ! This should give you the specs necessary to meet your Server's requirement.  

www.crucial.com/.../poweredge-t310

http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/poweredge-t310 

June 30th, 2015 13:00

BE CAREFUL using this recommendation.

I recently purchased the 8GB kit listed on this link thinking that I would be able to use it with the existing memory. However, any combination of the new and old memory would cause a memory error on the front LCD panel. I think this is because the existing sticks are

2GB 2Rx8 PC3-8500 

The ones I purchased are PC3-12800 - which means they probably don't run because of the different speeds. Oops.

2 Posts

October 20th, 2015 04:00

Hi ,

Im trying to upgrade my Poweredge T310 to 32 Gb from 16 Gb ,

can you tell me if the folowing memory will be compatible :

32GB (4x8GB) PC3-10600R DDR3 1333Mhz ECC Registered Server Memory

2 Posts

November 26th, 2015 05:00

I just tried with 8gb 2Rx4  PC3 on 8500 and it doesn't work .

Any suggestions ?

2 Posts

December 22nd, 2015 07:00

Im also having a problem with upgrading the memory in my T310.

The unit had 2x2GB 2Rx8 PC3-10600E and I want to upgrade to 32GB for running a few VMs.

I got a 32GB kit of 4x8GB 2Rx4 PC3-8500R. Crucial said these would be compatible, but I get the light error 1 4 with blinking amber light.

Suggestions?

2 Posts

December 23rd, 2015 06:00

Thanks.

2 Posts

January 15th, 2016 01:00

Im also having a problem with upgrading the memory in my T310.

The unit has currently 4GB 2Rx8 PC3-10600E in Slot 1 and 2 (8GB)

I want to add          4GB 2Rx8 PC3-10600R in Slot 3 and 4 (8GB)

totals to 16GB

Will this work together ?
First try wasn't successful, maybe because I didn't identify the slot numbers correctly

Thanks in advance

Herbert

1 Message

July 25th, 2016 06:00

I am having issues too.  Our server currently is 8GB (4X2GB).  I bought 2 more 2GB to upgrade the capacity to 12GB.  But when I power up the server I get an error code 1.  I can use 4 of any combination of the 6 2GB memory I have and the server boots.  As soon as I add the last 2 memory then the server does not boot and I get an error code 1.  HELP!

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