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2 Intern
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34 Posts
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46864
September 7th, 2015 20:00
Update Failure Process Secure Update Failed - OS Driver Pack / Drivers for OS deployment version stuck at 0 now.
I have been updating a set of R520 servers and one it stuck where the OS Driver Pack / Drivers for OS Deployment are stuck at ZERO.
When updating on Linux no matter what flags are used the update gives the error:
Update Failure: Process Secure Update Failed
When trying both:
-bash-4.1# ./R520_Drivers-for-OS-Deployment_Application_6MNTV_LN_14.11.02_A00.BIN -n -f -q
and
-bash-4.1# ./R520_Drivers-for-OS-Deployment_Application_FXMYH_LN_15.02.12_A00.BIN -n -f -q
The error persists. (the -n -f switches didnt help, just tried with and without them).
What I did next was to go into the lifecycle controller on my R520 and have the Lifecycle controller download and install the OS driver firmware which was listed as version "0".
This ended up working (temporarily) and took about 5 minutes once the update started.
Then it showed the correct version (15.02.12) as "Current"
However, upon a cold restart, it fell back to version 0 and was back to being broken.
This is should be addressed by Dell ASAP. I've tried all the usual tricks to get the OS driver pack firmware reinstalled and its stuck.
This problem started while running all the updates for the R520 on this ISO:
dell.app.box.com/BootableR520/1/4114974887
Seems like 15.02.12 is a bad update and bonks the OS drivers.
Others have been having trouble with M6xx servers and R7xx servers in another thread which is not being addressed.
All other firmwares on this R520 are current and seemingly working properly.
Will update post/thread with firmware manifest.
Any help getting this firmware issue straightened out is greatly appreciated.
0 events found
brendanhpg
2 Intern
•
34 Posts
1
September 7th, 2015 21:00
Current List of Firmware:
iDRAC 2.15.10.10
Lifecycle Controller 2.15.10.10
PERC H710 Mini 21.3.1-0004
MIRROR OF:
ST500NM0011 PA09
ST500NM0011 PA09
System CPLD 1.0.2
BIOS 2.4.2
Broadcom Gigabit Ethernet BCM5720 7.10.59
Broadcom Gigabit Ethernet BCM5720 7.10.59
Enclosure BP12G+ 0:1 1.00
Dell 64 Bit uEFI Diagnostics firmware 4247A0
OS COLLECTOR 1.1
LCM Log of version going from Zero to 15.02.12 and 15.02.12 back to Zero:
Updating Dell OS Driver Pack, 15.02.12, A00.
SUP0535
USC.Embedded.1:LC.Embedded.1
Dell OS Driver Pack, 15.02.12, A00
<br> </event></p> <p> <event agentid="DM" category="Configuration" severity="Informational" timestamp="2015-09-06T00:12:27-0500" sequence="785"> <br> <message> Version change detected for Dell OS Driver Pack, 15.02.12, A00 firmware. Previous version:0, Current version:15.02.12 </message> <br> <messageid> PR36 </messageid> <br> <fqdd> DriverPack.Embedded.1:LC.Embedded.1 </fqdd> <br> <messageargs> <br> <arg> Dell OS Driver Pack, 15.02.12, A00 </arg> <br> <arg> 0 </arg> <br> <arg> 15.02.12 </arg> <br> </messageargs> <br> <raweventdata /> <br> <comment /> <br> </event></p> <p> <event agentid="UEFI SS/USC" category="Updates" severity="Informational" timestamp="2015-09-06T00:12:36-0500" sequence="786"> <br> <message> Successfully updated Dell OS Driver Pack, 15.02.12, A00. </message> <br> <messageid> SUP0536 </messageid> <br> <fqdd> USC.Embedded.1:LC.Embedded.1 </fqdd> <br> <messageargs> <br> <arg> Dell OS Driver Pack, 15.02.12, A00 </arg> <br> </messageargs> <br> <raweventdata /> <br> <comment /> <br> </event></p> <p> <event agentid="DM" category="Audit" severity="Informational" timestamp="2015-09-06T00:14:26-0500" sequence="787"> <br> <message> System is turning off. </message> <br> <messageid> SYS1001 </messageid> <br> <fqdd> iDRAC.Embedded.1#HostPowerCtrl </fqdd> <br> <messageargs /> <br> <raweventdata /> <br> <comment /> <br> </event></p> <p><br> <event agentid="DM" category="Configuration" severity="Informational" timestamp="2015-09-06T00:20:39-0500" sequence="794"> <br> <message> Version change detected for OS Drivers Pack firmware. Previous version:15.02.12, Current version:0 </message> <br> <messageid> PR36 </messageid> <br> <fqdd> DriverPack.Embedded.1:LC.Embedded.1 </fqdd> <br> <messageargs> <br> <arg> OS Drivers Pack </arg> <br> <arg> 15.02.12 </arg> <br> <arg> 0 </arg> <br> </messageargs> <br> <raweventdata /> <br> <comment /> <br> </event></p> <p><strong>A previous upgrade a while back went fine</strong>:</p> <p> <event agentid="DM" category="Configuration" severity="Informational" timestamp="2014-09-03T23:28:23-0500" sequence="398"> <br> <message> Version change detected for OS Drivers Pack firmware. Previous version:7.2.0.7, Current version:7.4.1.10 </message> <br> <messageid> PR36 </messageid> <br> <fqdd> DriverPack.Embedded.1:LC.Embedded.1 </fqdd> <br> <messageargs> <br> <arg> OS Drivers Pack </arg> <br> <arg> 7.2.0.7 </arg> <br> <arg> 7.4.1.10 </arg> <br> </messageargs> <br> <raweventdata /> <br> <comment /> <br> </event></p>
brendanhpg
2 Intern
•
34 Posts
0
February 20th, 2016 22:00
en.community.dell.com/.../joblink found the answer:
JOBLINK WROTE THE FOLLOWING POST AT 11 NOV 2015 12:15 AM:
"Fixed it by going into the lifecycle controller
Reset & Re-Purpose
Reset the: OS Drivers & the Lifecycle controller settings/ logs."
Reset & Re-Purpose, and choose to wipe everything and uninstall everything.
Will need to reinstall OS Collector, Diagnostics and OS Driver pack.