306 Posts

March 27th, 2017 05:00

Hi Vijay,

Can you check whether your primary MDM is actually running on 10.146.9.219 and you can connect to it using SCLI?

Thank you,

Pawel

26 Posts

March 27th, 2017 22:00

Thanks, Pawel.

Support team,

we need to check the file gatewayUser.properties in the Gateway VM, and have the correct system.id added.

To find the system.id we shall run scli --query_all from primary MDM.

After adding system.id in the config file in Gateway VM and restart gateway services.  This will resolve this issue.

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