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2 Intern

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427 Posts

627

November 30th, 2020 02:00

MD3460 Firmware

Hi

i have an MD3460 controller showing firmware....

Firmware version: 98.25.14.62

Appware version: 98.25.14.62

Bootware version: 98.25.14.62

NVSRAM version: N2701-825890-003

Part number: 014Y4D      

 

This doesnt look correct. i put it with another controller which doesnt complain about it.

Any ideas?

Moderator

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4.7K Posts

November 30th, 2020 08:00

Hello tapelibraryfixer,

 

The firmware you list looks like it may be for a rebranded Netapp.

 

The Dell firmware we have listed:

Release date - 24 Aug 2018

Version  - Version 08.25.14.60, A19

Dell PowerVault MD 34/38 Series Storage Controller Firmware and NVSRAM firmware version 08.25.14.60

https://dell.to/36kJNig

 

Do you know if this was  a Netapp system?

2 Intern

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427 Posts

December 1st, 2020 00:00

Hi

The rest of the output from the controller

Model name:2752

Board ID:2701

Manufacturer Submodel ID:216

Product ID:  MD38xxi          

Revision:  9825

Replacement part number:014Y4D

Part number:014Y4D       

Serial number:  021412002603     

Vendor:DELL     

Date of manufacture:  01 April 2014

 

the odd thing is not even netapp firmware starts 98.

Moderator

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4.7K Posts

December 1st, 2020 07:00

Hello tapelibraryfixer,

 

Could you pull a support log and upload then private message me the service tag?

 

To pull a support log:

https://www.dell.com/support/article/en-us/sln303537/how-to-gather-the-support-logs-of-powervault-md32xx-md36xx-md34xx-and-md38xx?lang=en

 

Upload here under your service tag and pm me the service tag.

https://upload.dell.com/

2 Intern

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427 Posts

December 1st, 2020 08:00

sorry no it was a controller bought 2nd hand that i was asked to check.

thanks anyway

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