If it helps to clarify a screenshot of the Array Management tool showing the Disk group with the issue
The Failed disk on slot 14, we were able to clone it with a lengthy ddrescue run. The new clone has been reinserted on slot 14. We need to make the array to accept the new clone as replacement. Is it possible to import the new clone on slot 14 without touching its data?
The disk on slot 15 was a spare set to physically replace 16 after we got a Failed for 16, the rebuild on 15 failed. After inspection the disk on slot 16 seemed fine, it's back on the Array and is seen as Optimal but Unnasigned. Can we switch back 15 to 16 without touching the data on 16 neither ? is the same original disk which was part of the array reinserted.
The drive that you replaced was it on the support matrix for an MD3220? Here is the link to the support matrix. https://dell.to/3o7nrYu if it is not then you will need to get a drive that matches the support matrix. What is the current version of firmware that is on your controllers?
Looking at your firmware it is way out of date and is most likely causing your issue. You should be able to assign the drive back to your virtual disk. If that doesn’t work, then you can try to revive the disk group and that should bring the virtual disk back online. Here are the steps that need to be done when reviving a diskgroup.
Disable Hot Spares
Fail all disks that are part of the disk group.
you will want to use the following command via SMCLI:
set physicalDisk [0,14] operationalState=failed;
For all other drives repeat previous command but change the drive slot.
You want to revive the disk group. Here is the command for that.
revive diskGroup disk group name;
Once all the steps are done the disk group should come back online and you should have access to your virtual disk again.
All you have to do is to add the drive back to the diskgroup first and then make sure it is added to the virtual disk. If you are using disk pools, then you will need to add the drive to the pool. Here is the link to the administrator guide, & chapter 7 is disk groups, & chapter 8 is disk pools. https://dell.to/31tYsEV
Ok, as explained on the guide I don't see the option " Storage → Disk Group→ Add Physical Disks (Capacity) " available, probably due to the failed state. I do see it for the other Optimal RAID.
The only approach available to assign back the new 14, is by a replace physical disk:
By going for this replacement , the current data on the cloned disk [0, 14] won't be modified ?
The disk 0,14 will be modified so that it can be added back to the virtual disk. The only way it would not be modified is if when the drive failed you powered off your MD3220. Since yours has been up and running the data that you cloned is stale and will not be current to what the virtual disk has.
Trying to add it back on the group didn't work , an Error due to the already failed state of VDs on the disk group.
Going for the second option, after failing all disks in the Disk Group, trying the revive I hit :
# SMcli -n
-c "revive diskGroup ["1"];"
Unable to force disk group "1" to optimal at line 1.
Error 29 - This operation cannot complete because there was a security authentication failure on a parameter in the command sent to the RAID controller module.
Please retry the operation. If this message persists, contact your Technical Support Representative.
The command at line 1 that caused the error is:
revive diskGroup [1];
Script execution halted due to error.
SMcli failed.
arielzn
7 Posts
0
October 20th, 2020 13:00
If it helps to clarify a screenshot of the Array Management tool showing the Disk group with the issue

The Failed disk on slot 14, we were able to clone it with a lengthy ddrescue run.
The new clone has been reinserted on slot 14.
We need to make the array to accept the new clone as replacement.
Is it possible to import the new clone on slot 14 without touching its data?
The disk on slot 15 was a spare set to physically replace 16 after we got a Failed for 16, the rebuild on 15 failed.
After inspection the disk on slot 16 seemed fine, it's back on the Array and is seen as Optimal but Unnasigned.
Can we switch back 15 to 16 without touching the data on 16 neither ? is the same original disk which was part of the array reinserted.
DellEMCSupport
631 Posts
0
October 20th, 2020 16:00
Hello arielzn,
The drive that you replaced was it on the support matrix for an MD3220? Here is the link to the support matrix. https://dell.to/3o7nrYu if it is not then you will need to get a drive that matches the support matrix. What is the current version of firmware that is on your controllers?
arielzn
7 Posts
0
October 20th, 2020 17:00
Thanks for your answer.
Yes, it is correctly supported, the replaced cloned drive is now:
0, 14 838.363 GB Physical Disk SAS 6 Gbps ST900MM0006 LS06
And we have it recognized as:
Physical Disk at Enclosure 0, Slot 14 Status: Optimal Mode: Unassigned Raw capacity: 838.363 GB Usable capacity: 837.863 GB World-wide identifier: (edited) Associated disk group: NoneJust in case, the failed removed but good enough for the ddrescue dump was:
0, 14 838.363 GB Physical Disk SAS 6 Gbps WD9001BKHG D1S4
For the firmware details I get:
The same for the other on Slot 1
DellEMCSupport
631 Posts
0
October 21st, 2020 09:00
Hello arielzn,
Looking at your firmware it is way out of date and is most likely causing your issue. You should be able to assign the drive back to your virtual disk. If that doesn’t work, then you can try to revive the disk group and that should bring the virtual disk back online. Here are the steps that need to be done when reviving a diskgroup.
you will want to use the following command via SMCLI:
set physicalDisk [0,14] operationalState=failed;
For all other drives repeat previous command but change the drive slot.
revive diskGroup disk group name;
Once all the steps are done the disk group should come back online and you should have access to your virtual disk again.
arielzn
7 Posts
0
October 21st, 2020 12:00
My point was, how to assgin it back, asking to take the same order its clone had on the array:
arielzn
7 Posts
0
October 21st, 2020 12:00
Hello.
To try first just to assign the drive [0, 14] back to disk group 1, how should I proceed precisely ?
DellEMCSupport
631 Posts
0
October 21st, 2020 13:00
Hello arielzn,
All you have to do is to add the drive back to the diskgroup first and then make sure it is added to the virtual disk. If you are using disk pools, then you will need to add the drive to the pool. Here is the link to the administrator guide, & chapter 7 is disk groups, & chapter 8 is disk pools. https://dell.to/31tYsEV
arielzn
7 Posts
0
October 21st, 2020 14:00
Ok, as explained on the guide I don't see the option " Storage → Disk Group→ Add Physical Disks (Capacity) " available, probably due to the failed state. I do see it for the other Optimal RAID.
The only approach available to assign back the new 14, is by a replace physical disk:
By going for this replacement , the current data on the cloned disk [0, 14] won't be modified ?
DellEMCSupport
631 Posts
0
October 21st, 2020 15:00
Hello arielzn,
The disk 0,14 will be modified so that it can be added back to the virtual disk. The only way it would not be modified is if when the drive failed you powered off your MD3220. Since yours has been up and running the data that you cloned is stale and will not be current to what the virtual disk has.
arielzn
7 Posts
0
October 22nd, 2020 11:00
Thanks for all your answers so far.
Trying to add it back on the group didn't work , an Error due to the already failed state of VDs on the disk group.
Going for the second option, after failing all disks in the Disk Group, trying the revive I hit :
Any other parameter I should add for SMcli ?
DellEMCSupport
631 Posts
0
October 23rd, 2020 10:00
Hello arielzn,
Try to reboot your controllers and then try the command again.
dr.kiev
21 Posts
0
October 28th, 2020 02:00
In case if you simply want to recover the data, it would easier to reconstruct raid virtually and backup it to a separate location .