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2843
February 11th, 2021 08:00
7910T freezes with "Shutting down filesystem" error
I installed Centos 7 on a 7910T. When it boots it shuts down after a few minutes with the errors below. I am not sure how to debug whether it is a disk issue or raid controller or something else?
I tried running the ePSA diagnostics but it hangs after some time on some WCMATS test. See picture beneath this one.
No Events found!
bmcowboy
3 Apprentice
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573 Posts
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March 9th, 2021 00:00
Hi @thisisalloneword ,
Yes, please remove the LSI RAID card or on-board Intel RSTe utility may not prompt up on boot sometimes. Press and slide the blue cap then you can pull out the card.
You may find another black cable connected to the LSI card. It's actually connect to a supercap (or some people call it "battery") for cache on the RAID but not to the motherboard. Therefore don't worry, you can pull out the LSI card together with this cable and the supercap.
Further information about PCIe slots on your T7910. Two of them with a light blue cap as indicated in picture below. When you try to pull out any X16 PCIe card from these slots (for example: GPU upgrade), make sure to release these caps while pulling out the card. Your LSI is on the 1st PCIe slot marked as 5 below with no light blue cap. Therefore no need worry about it this time as well.
WizardOfBoz2
2 Intern
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173 Posts
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February 12th, 2021 13:00
A quick look suggests possibly a corrupted or thinly provisioned system disk (sda). Or possibly there are orphan processes or other stuff from the install.
It may help experts here if you run dmesg (or sudo dmesg) next time you boot. Take a pick or do a screen capture and post it here.
thisisalloneword
1 Rookie
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February 16th, 2021 14:00
Unfortunately, now when I boot up I get "No Hard Drive detected" messages. See attached screenshots below. Should I just replace all four drives? Or is there an easy way to find which ones are faulty? Or could the problem be with the raid controller ( something I have no experience with ! )?
thisisalloneword
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February 17th, 2021 07:00
Another picture of the hard drive error:
mazzinia_
4 Operator
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1.4K Posts
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February 17th, 2021 08:00
You could avoid using raid, install the OS on each hdd , and start from each one.
If one gives errors...
thisisalloneword
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February 24th, 2021 13:00
How would I install the OS on each hdd? I tried pulling three of them out and leaving one behind. But when I boot up it says "Alert: No hard drive detected". I have the CentOS 7 media in the DVD drive. It is possible the DVD is corrupted or something else? See pictures below:
mazzinia_
4 Operator
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1.4K Posts
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February 24th, 2021 15:00
uhm
F12 > boot from dvd
would then the setup see the hdd ? ( I don't own a 7910, the only thing i can think of is that disabling in the bios is actually turning off also those 2 ports ? if so, turn it back ok, keep only 1 hdd plugged, and configure a raid 0 with 1 disk... it's possible )
bradthetechnut
7 Technologist
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9.2K Posts
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February 24th, 2021 18:00
No guarantees, but if it hasn't been done in the last 5 years, replace the CMOS battery. It can often be the place to start. A bad battery can cause all sorts of seemingly unrelated problems.
I'm hoping 1 of 2 things happen and I've seen it this forum - It'll either work or throw a different error code that sometimes more accurate and understandable.
thisisalloneword
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February 26th, 2021 09:00
Unfortunately pressing F12 does not take me to any new page. It just takes me eventually to the page that says "Alert no hard drive found". I tried pressing F12 rapidly when I see the dell screen appear. It only appears for a second then goes to this page:
mazzinia_
4 Operator
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1.4K Posts
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February 26th, 2021 11:00
Mmm
https://qrl.dell.com/Files/en-us/Html/Manuals/T7910/BootSequence=GUID-39EA0288-9174-49B6-ABA2-37C542A11FC5=1=en-us=.html
so should have worked, unless the startup is too quick.
About the image you posted, i hope is with the 4 drives installed. This said, if you do CTRL-R
what do you see selecting "events" ?
thisisalloneword
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February 26th, 2021 13:00
Correct, the image I posted was with the 4 drives. I am attaching new images with just 1 drive. The last image is what I see after enabling the SAS Raid controller in the BIOS.
Perhaps the startup is too fast as it comes and goes in a second.
thisisalloneword
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February 26th, 2021 13:00
Seems now when I hit F1 to retry boot it will boot directly from the DVD. However when I try installing CentOS it gives disk errors until finally failing with this message:
"No desk detected".
I've tried swapping out all the disks and seems same issues with each. Is it possible all four disks are bad? Seems unlikely to me.
mazzinia_
4 Operator
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1.4K Posts
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February 26th, 2021 14:00
The battery status : charging
is correct.
You need to configure a single hdd in the megaraid utility as Raid 0 single disk
Then you will have it available for installation of the OS >> you can test centos
bradthetechnut
7 Technologist
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9.2K Posts
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February 26th, 2021 14:00
On some of your screens: Battery status: Charging
Are you hooked up to a UPS or is your CMOS battery low?
thisisalloneword
1 Rookie
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February 26th, 2021 14:00
When I do F5 for onboard diagnostics it says, "No hard drive detected". Do the drives need to be formatted somehow ?