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November 14th, 2022 01:00

Dell Precision 5510 constant fan noise

Hi!

I have a problem with the noise caused by a Dell Precision 5510 laptop. Operating system Win 10 Pro 22H2 with the latest drivers and BIOS. The fans on the laptop are new and clean.
I have been using this laptop without a docking station for some time. Previously I was using the docking station, the laptop was lying far away from me and there was no noise problem.
Now it is the case, that the laptop is only quiet for the first minute after power on. Then both fans (CPU and GPU) go at 2500RPM and never turn off.
This happens even when the CPU load is 1% and the CPU temperature is under 30 degrees Celsius (checked in HWINFO - see attached picture). I loaded the BIOS with the default settings. Changing the settings in the Dell Power Manager software to "Quiet" mode does not fix anything. Windows power mode is set to "Balanced". I reinstalled Windows from scratch, but this did not help. I have installed different versions of Dell Power Manager - but the problem remains. I have two other Dell leptops, a Latitude 7400 and a Precision 5550 and here the noise problem does not occur - the fans are off most of the time.
Please advise if my Precision 5510 laptop is behaving correctly? Or am I doing something wrong. I am updating all three laptops the same way, but only the 5510 is making noise. Please help. In the current situation, the noise is so annoying that the laptop is practically impossible to use.
Is there any way to make the laptop run with the fans off at low CPU loads?Precison5510-idle(1min after power on).png




1 Message

February 28th, 2023 20:00

Hi,

Got the Precision 5510 and noticed similar issue. Did 2 things and solved my problem.

1. Disabled Embedded Controller in monitoring program.

At first I was using HWMonitor, later tried HWiNFO and got notified with sensor warning, clicked "Do not monitor this sensor" and it worked, no more fan noise on low loads.

HWiNFO EC warningHWiNFO EC warning

2. Installed missing chipset drivers and "Dell Command | Power Manager".

I was on fresh, fully updated Windows and "Dell Command | Update Application".
There was no missing drivers in Device Manager and was thinking it's installed all necessary drivers. But no, Dell Update application didn't installed "Dell Command | Power Manager" and some drivers. After installing power manager and some chipset drivers (Intel Chipset Driver, Intel Chipset Device Software, Intel Serial IO Driver) got better thermals and battery life.

I'm on latest BIOS with Windows 10 LTSC 2021 and Optimal thermal settings in power manager.

Hope this helps.

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