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September 23rd, 2021 12:00

Dell Precision M6400 Running Windows 10 - Missing Drivers

I understand Dell does not support Windows 10 on the Precision M6400, but I love this machine and a number of people posted that they tried it and it seems to work fine.  I upgraded mine and I agree, initially it seems to be working fine; however, there are a few items in Device Manager that look to be not happy.  There are 3 items called "Base System Device" and one item called "Broadcom USH" that are showing issues.

PCI\VEN_1180&DEV_0852&SUBSYS_02511028&REV_11\4&31182d7c&0&0DF0

PCI\VEN_1180&DEV_0843&SUBSYS_02511028&REV_11\4&31182d7c&0&0BF0

PCI\VEN_1180&DEV_0592&SUBSYS_02511028&REV_11\4&31182d7c&0&0CF0

USB\VID_0A5C&PID_5800&MI_00\6&66de6c9&0&0000

Any help finding drivers for these devices that would be compatible with Windows 10 64-bit would be greatly appreciated.

7 Technologist

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12K Posts

September 23rd, 2021 13:00

Go to the support page here and download the chipset drivers and the Intel Rapid Storage Technology driver.

4 Operator

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6.2K Posts

September 23rd, 2021 14:00

Welcome to the Dell Community @DHeshMan 

Use W8 or W7 drivers as needed.

When doing your W10 updates click on "Optional Updates"

There you can find additional hardware updates.

Best regards,

U2

NOTE:

Make sure to install "Control Vault" 

7 Technologist

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12K Posts

September 25th, 2021 16:00

Happy to help out!

4 Posts

September 25th, 2021 16:00

Thanks.  This worked for the 3 PCI devices.  I'm still left with the "Broadcom USH" not happy.  Every online article I've see regarding that one (which includes the finger print reader) says to install Control Point.  But when I try to install it, it complains that it is not supported on Windows 10.  I'm not really concerned with this because I don't plan on using the finger print reader.  So I think I'm good.  Thanks for your suggestion.  In particular I think it was the Ricoh Chipset installation that did the trick.

4 Posts

September 25th, 2021 16:00

Although this did not fix my issue, it was certainly a good suggestion and my PC identified the NVIDIA driver as needing to be updated, so I did.  Thanks for your suggestion.

May 12th, 2022 12:00

run snappy driver installer.

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