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December 3rd, 2025 20:38
Laptops beeping after update when connected to multiple monitors and docking station
We are having multiple models of laptops when they go to sleep while connected to docking station and multiple monitors beep like something is connecting/disconnecting. This only happens when the laptop is asleep and connected to more than one monitor through a docking station. It doesn't do it with only one monitor nor if it's not connected to a docking station. We have the S3 sleep mode turned off (BIOS setting on), turned off USB powershare, installed all windows updates for 25H2, and the latest BIOS updates. Models include Latitude 5430, 7680, and Precision 3571, 3581, 3591, we have not seen the issue on the Pro Max 16's.
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Mtndugal
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December 4th, 2025 20:03
We are also having this issue. We reset the docking station, but the issue recurred the next day.
All of our stations have two monitors.
OS: Windows 11 23H2 November 2025 update
docking station: WD19S
Firmware version: 1.1.4
Lapmargin: 0;">BIOS version: 2.6.1
monitors: 2x P2225H
S3 sleep mode turned off (BIOS setting on), turned off USB powershare
Mtndugal
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December 5th, 2025 16:00
A little more information on our side: The laptop doesn't have to be asleep. It happens when you lock the Windows screen.
user_2e1526
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December 8th, 2025 20:35
We are also experiencing this issue.
Affected models:
Latitude 7440
Latitude 7450
Pro Max 14
All affected devices are on Windows 11 Enterprise, 25H2 version. BIOS 2.7.4.
The monitors being used are P2725HE with the docking stations built in. We're also seeing this on the WD22TB4 docking stations. As mentioned by other posts, this is only happening when a second display is connected to the docking station.
MattW440
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December 22nd, 2025 14:09
Seeing this on a Pro Max 16 and Latitude 7450 both on WD25 docks with multiple monitors.
Mtndugal
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December 22nd, 2025 14:22
We found a solution. Not ideal, but it has worked for us. Our monitors have cameras and soundbars plugged into them. It appears to be happening when the monitors go to sleep.
So, we set the monitors to never go to sleep.
In Settings: Click "Personalize" > Click "Lock screen" > Click "Screen timeout" > Click "Screen, sleep & hibernate timeouts" then set both to "Never"
Hope this helps!
user_jr_it
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January 5th, 2026 21:57
We began having this issue on most of our Latitude 3520s towards the beginning of the December and we think we narrowed it down to the latest Intel Graphics driver 32.0.101.7077 update as we started noticing the issue the day after it was applied. Also in the Windows event log you can see events related to the Intel graphics software about the resetting the graphics controller.
DELL-Nat M
Community Manager
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January 6th, 2026 12:39
Hi everyone,
Thank you for bringing this to our attention!
To help us escalate this to our engineering team, we kindly ask for the following: A short video showing the issue, if possible.
This will greatly assist in reproducing and diagnosing the problem. Please share the video in this thread or via a secure link.
Your input is critical to speeding up the investigation and finding a solution.
Thank you for your cooperation and for being part of the Dell Community!
(edited)
Mtndugal
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January 6th, 2026 13:49
Here is a video from one of our users.
DELL-Nat M
Community Manager
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3.4K Posts
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January 6th, 2026 14:11
@Mtndugal Thank you for sharing the video.
I see from your first comment that you’re working with a WD19S docking station as well.
Mtndugal
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January 6th, 2026 14:22
They are all Dell Pro 16 Plus PB16250.
Marcio.Teixeira
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January 6th, 2026 16:33
This is also happening with a very good amount of devices in our company.
From Latitude 5530/5540, Precision 3581, Pro 14 Plus, etc . . . They are over 200 devices affected and has caused a huge amount of tickets and user complaints.
We use the Dell Docks WD19 and WD19S mostly with 2 displays connected but this issue is also happening when a single monitor with charging capability is connected (Dell UltraSharp or P2425HE, U2424HE).
We start receiving reports of the 4th Dec (one day after the first post here) and I can confirm that the Intel Graphics driver is 32.0.101.****
Definitely something was messed up somewhere and it would be good to have the fix as soon as possible.
vande424
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January 6th, 2026 16:37
Here's a rundown of my experience with what I believe is the same issue. When left in the "chiming" state for a longer period of time I believe it also caused a BSOD crash. Also below is a video of the issue occurring.
System / setup
Dell Precision 7680 (Windows 11), BIOS updated via SupportAssist on 1/2/26 (BIOS 1.26.0 + NVIDIA driver A35 installed 1/2/26).
Dock: Dell WD19TBS (TB dock).
3 external monitors (different makes) connected through the dock. Laptop lid closed.
Issue
After locking the PC (Win+L) and allowing the displays to turn off / system to go idle (lid closed, docked), the system repeatedly plays the Windows device connect/disconnect chime every few seconds. External monitors remain black. Issue began after recent Windows + Dell updates (installed around 1/2/26).
Evidence from Event Viewer
During a reproduction test (Win+L → wait for displays off → chimes start), the System log shows repeated Thunderbolt link/device re-enumeration for the dock:
Source
nhilogs “Thunderbolt device is disconnected” and “Thunderbolt device is connected” for “WD19TB Thunderbolt Dock” in rapid succession, correlating with the chimes. The connect event reports Device NVM version: 60:0.The Thunderbolt driver logs transitions into RTD3 (runtime low-power) and explicitly notes DeviceDisconnected/DeviceConnected events may occur, matching the repeated chime behavior.
Related crash (likely caused by the same dock connect/disconnect behavior)
I believe the repeated Thunderbolt dock disconnect/reconnect cycling (described above) — if allowed to continue long enough during lid-closed/idle — is what led to a BSOD and reboot.
Evidence supporting this linkage:
The reboot was from a Plug-and-Play fatal error: Event Viewer shows BugCheck = 0x000000CA (PNP_DETECTED_FATAL_ERROR). This bugcheck type is consistent with a driver/device power-state / enumeration failure.
Marcio.Teixeira
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January 6th, 2026 16:54
@vande424
From my troubleshooting, the sound is actually just the "Device Disconnect" (Windows Hardware Remove.wav).
If you open "Change system sounds" and change it to "none" you won't have the beep noise anymore. Or if you change to some other sound it will play that one instead.
Of course where they .wav file is located is hard to manage in terms of permissions or GPO as this is located in C:\Windows\Media.
Tried a few things playing with Registry Editor but deleting the Computer\HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\DeviceDisconnect or changing the value to nothing makes no difference.
Workaround so far is to change that sound/noise manually to "none" for the time being instead of unplugging screens from docking or unplug the dock from the laptops.
degarmod
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January 7th, 2026 21:38
Seeing the same issue on our machines. Dell Command Updates did not resolve and a replacement dock did not seem to make a change either. Did anyone roll back the Intel Graphics driver and have luck? We have issues with a 7430 and a 7440 right now.
beekeeper195
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January 8th, 2026 09:14
@DELL-Nat M we have the same issue with Dell Pro 14 Premium PA14250, Latitude 7440, Latitude 7450, Latitude 5540.