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December 14th, 2023 02:27

Latest Intel Iris Graphic driver issue

I have Precision 5570 with WD22TB4 dock and 2 DELL U2723QE 4K display. After installed latest Iris graphic driver from Dell (any driver that has version > 30.x) one of 2 monitor switch to 29.98Hz refresh rate which never happened before. I removed the driver and install the old version and it works fine. Please advice!

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December 28th, 2023 05:08

No one has the same problem? Any expert can take a look at this problem with the driver from Dell?

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January 4th, 2024 17:26

Hi Galvin, I am also experiencing this issue. I have a Precision 5680 with the dock and 2 Dell u2723qe displays. After updating my drivers, one of my monitors is stuck on 29.98hz and I can't get it to go back to 60hz. It's very distracting. How did you go about removing the updated driver, and what version did you end up reinstalling?

Thanks!

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