Please check and confirm if the system BIOS is updated to latest, if not please update from support.dell.com under drivers and downloads BIOS section. As you have already updated the drivers and it didn't make any different, try booting to safe mode with networking and check if the touchpad works.
wijnandsj2
2 Posts
0
January 20th, 2021 23:00
BIOS reset seems to have done it. Thanks everyone!
AdrianG001
4 Operator
•
4K Posts
0
January 21st, 2021 04:00
Please check and confirm if the system BIOS is updated to latest, if not please update from support.dell.com under drivers and downloads BIOS section. As you have already updated the drivers and it didn't make any different, try booting to safe mode with networking and check if the touchpad works.