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November 24th, 2025 17:12
Precision 5690, freezes when using webcam with Teams or Zoom
We are having the same issue with the Precision 5690. Is Dell aware that this is happening to the 5690 as well and if so can we expect some new drivers to resolve?
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user_bae26d
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1 Message
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November 28th, 2025 10:38
We have the same issue here with Precision 5690 laptop. Issues started 4 day ago. We did updates, restart....nothing is working. Any update from Dell because this is a high end product and is frustrating.
Thanks
user_f9c81f
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2 Posts
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November 28th, 2025 13:20
Same issues here with Precisions 5690 + NVIDIA cards.
Zoom or Teams calls - causing to freeze the machine.. Sometimes even gives BSOD.
Tried to disable NPU module but that didn't help.