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December 6th, 2020 06:00

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

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20.1K Posts

December 6th, 2020 07:00

If the battery is the original one on this 4 yr old model, it probably has failed. Read--

Dell Laptop Battery - Frequently Asked Questions | Dell US

Batteries wear out much sooner nowadays. The redesign of batteries for thinner, lighter laptops is the reason. But most computers from the last few years can run with just the adapter plugged in all the time and the battery removed. Laptop becomes a desktop replacement and must be treated like one. 

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