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March 15th, 2022 18:00
Precision 7720, problem with sound system
Someone please help!
My earphones has buit in mic. Whenever I play music while in a call, people could hear my output sound from my mic. I don't know why that happens. I tried to search for a solution, they said I can fix it in Realtek HD Manager but when I tried to open it (C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe), Dell audio showed up instead. Hope someone can help me solve this problem. Thank you!
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DELL-Cares
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March 15th, 2022 19:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.