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January 25th, 2023 09:00
Precision 7740 Keyboard Problem?
I did a search for keys requiring higher than normal pressure but didn't find anything.
Same Precision 7740 as the battery problem discussion.
This started a few days ago. Laptop on, plugged in, working normally.
Keyboard SORT-OF works. Most keys a normal, but different ones at different times need to be pressed much harder than normal to work. I didn't find anything in the search, so I presume it's not a widespread problem, but it's a big pain in the neck when the "v" you pressed 4 words ago didn't show up. Or the "p"... Or whichever character doesn't appear to be working this moment.
If I press the key HARDER than normal, it appears to work. The next time I press the key it may work FINE. Then later require more pressure again...
If this is a BIOS issue, I'm on 1.11.2 (I think), which is outdated and I can update if it'll help...
JOcean
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January 25th, 2023 09:00
Try using a USB keyboard and if it works properly then the laptop keyboard needs to be replaced. Parts-People has those keyboards at their site here.
GAllen5895
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January 25th, 2023 13:00
I'll try one of the wireless keyboards I usually use with the laptop, and see. I hope a lot MORE stuff doesn't fail on this thing. It's not confidence inspiring a few weeks after the 3-year warranty ends.
Acutech
1 Message
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March 5th, 2024 13:56
I have the same problem with all keys requiring a lot of force for the input to register. This issue started after an update.
Every key is the same.
Bonnez
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June 6th, 2024 16:31
I'm having the same issues, windows 11 3H, sounds cracks, keys are lagging. everything is up to date. drivers and bios.
GAllen5895
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January 26th, 2025 14:08
Finally had to replace the keyboard.