Precision 7750 overheating

Question

Hello there ,

My precision 7750 is constantly over 88-90 degrees Celsius, the laptop starts using the fans on max speed 2 mins after booting and never stops even in idle mode. The fans seem to be working at full speed but the laptop never significantly cools down. This is a major issue for me since running anything more demanding than a browser basically turns the laptops performance down to abyss.

This is the precision with an i9 intel CPU i am not sure if this is the culprit.

It is really disappointing how such a high end expensive workstation has such a critical issue.

I have scanned several times for hardware issues using Support Assist and everything is ok.

Thermal management in Dell power Manager is set to optimized. I have tried Cool too but it just throttles performance so much the laptop is unusable.

I would appreciate some help.

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

pedrohenriquevm · Answer

Your Precision 7550 is probably around 3 years old and it's past time to do an internal cleaning, remove dust from the fans and heat sinks from the air vents, in addition to changing thermal paste on CPU and GPU. Do this and your problems will be solved!

HedgeFundManager · Answer

Might be time to clean the machine. Inspect the CPU/GPU fan assembly as well. Be sure fas spin freely and its wise to have some new ones handy as these wear out like any moving parts.

arthurthecat · Answer

Hi Kleoz,

I had a problem with the CPU heat levels and Thermal Throttling

SEE my post below.

‎Precision 7750 power levels | DELL Technologies

Dell advised updating drivers via their web site.

The tools I found most useful were

Intel XTU @ Intel.com

Core Temp @ www.alcpu.com/CoreTemp/

HWiNFO64 @ www.hwinfo.com

These allowed me to monitor the computer temps and power levels.

I am still using the lower levels I set, there is a little compromise in absolute power but the cpu temps are lower, your 88-90 levels look pretty good but the tools will show if you have any Thermal Throttling and higher peak core temps.

arthurthecat

Precision Mobile Workstations

Precision 7750 overheating

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