why isn't Mobile Connect supported?

Question

Hi,

I am trying to understand why Mobile Connect is not supported for the Precision line, specifically my recently purchased Precision 5540 appears to not be supported. Is there a technical reason for this? Please let the community know what is going on.

Thanks

DELL-Cares · Answer

We tried reaching you on a private message but did not receive a response. Please feel free to write back whenever you are available.

speedstep · Answer

This is very specific. its not a one size fits all all models.

Bluetooth is an option not a guaranteed feature.

https://www.microsoft.com/en-us/p/dell-mobile-connect/9nx51w9gbs5t

Available on Dell XPS, Inspiron, G-Series, and Vostro PCs with Bluetooth purchased in January 2018 or later. Dell PCs purchased before January 2018 are not supported.

https://www.dell.com/en-us/work/shop/cty/pdp/spd/precision-15-5540-laptop/xctop554015us

djbitty · Answer

I'd like to know the reason as well. I have bluetooth enabled on a January 2019 purchased precision laptop. The specs meet or exceed all qualifications of enabled models.

reno_raines · Answer

this problem is still not solved!!

BJH1144 · Answer

I would also like an explanation on this.

Precision Mobile Workstations

why isn't Mobile Connect supported?

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